Returns & Exchanges
At Plant People, we want you to love your sustainable fashion as much as we love the earth. If your new pieces aren't a perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid carbon-neutral shipping label provided via email and attach it securely to your package.
- 3.Pack with Care
Place your items back into their original biodegradable packaging, ensuring all tags remain attached and the garment is in its original condition.
- 4.Drop Off and Track
Drop your package at any authorized shipping location; you will receive a confirmation email and your refund or exchange as soon as our team processes the arrival.